How to reset your password
This article explains how to reset your password if you have forgotten your password.
Navigate to the Forwood ID Portal:
Select the 'Forgot Password' button. This will navigate to a reset password page.
NOTE: This instruction is not intended for users who are using Single Sign On (SSO).
Enter your Username or E-mail address, then click on 'Send Code'.
A reset password email will be sent to your email address.
NOTE: You will see a notification stating, 'A code has been sent to your email address'. The email header will be 'Forwood ID Password Reset Code'.
Return to your Forwood ID browser window:
Enter the code from your email into the field titled 'Code', and then enter a new password under the 'New Password' field, and repeat this password in the 'Confirm Password' field.
Once you have entered all three (3) fields:
Select the Submit button. This will return you to the initial login page.
NOTE: A notification in the right hand corner will confirm that your password has been reset. Enter your username or E-mail address and your new password then click the Log on button. This will give you access to the Forwood ID Portal with a reset password.